The role of IT in generating competitive advantage for a business Assignment

The role of IT in generating competitive advantage for a business organisation of your own choice - Assignment Example he term information and communication technology (ICT) as people use and communicate to other people through a network connection (Laudon, & Laudon, 2010). Most organizations use ICT to interact with clients and become competitive in the market. The computer is made up of the hardware, which is the visible and physical part of a computer and the software that includes a set of commands that are understandable to the computer as well as the provision of instructions expected to be done by the computer. The basic principle of the computer is that information or data enters through the computer through an input device that is then processed and transmitted through an output device. Some of the output devices include interfaces like the screen or other electronic device like a storage device or computer network. For businesses to be successful and be effective, it is important for organizations to install information technology. Some of the business applications include databases, transactional systems like the real time order entry, web servers for example, the Apache. In addition, there are systems that manage customers and enterprise resource planning systems. Moreover, computer servers run business applications by interacting with client users and other servers across different networks (Kangas, 2003). In an organization, the IT department is tasked with the management of the organizations IT infrastructure and assets. The IT team relies on the specialized IT knowledge and skills to support the equipment and organizational activities. This paper will look at how Pfizer pharmaceutical company located in New York and spread across the globe is using IT to have a competitive edge over other pharmaceutical companies. Two cousins, Charles Pfizer and Charles Erhart, incorporated Pfizer pharmaceutical in Brooklyn New York in 1849. The company is dedicated on improving the lives of human beings. Moreover, it is dedicated to do research and revolutionary processes and